SMS Privacy Policy

King of Freight LLC
Effective Date: July 15, 2025

At King of Freight LLC (“King of Freight,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS communications from King of Freight.

Website: https://www.kingsoffreight.com/
Phone Number: 316-440-4723
Email: webdevelopment@kingoffreight.com

By opting in to receive SMS messages from King of Freight, you agree to the practices described in this Privacy Policy and any applicable SMS Terms and Conditions.

1. SMS Consent Communication

When you opt in to receive SMS communications from King of Freight, we collect your phone number and other information reasonably necessary to communicate with you by text message.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes.

We respect your privacy and use your information only for legitimate business communications and purposes described in this Privacy Policy.

2. Types of SMS Communications

If you have opted in to receive SMS messages from King of Freight, you may receive messages regarding:

• Follow-up communications
• Account-related information
• Billing inquiries
• Appointment or meeting reminders
• Customer service communications
• Business-related updates
• Promotions or offers, where applicable and where you have provided appropriate consent

Example message:

“Hello, this is King of Freight following up regarding your recent request. Please contact us if you have any questions. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication, your interactions with King of Freight, and the services you have requested.

You may receive recurring messages when necessary for follow-up, billing, customer service, account-related matters, or other business communications.

Message frequency may vary.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your wireless carrier and mobile service plan.

King of Freight is not responsible for charges imposed by your wireless carrier. Fees may vary depending on your carrier, service plan, and whether messages are sent or received domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from King of Freight through one or more of the following methods:

• Verbally during a conversation with a King of Freight representative
• By submitting an online form on our website
• By selecting an SMS consent checkbox on an electronic form
• By completing a paper form containing an SMS consent provision
• By otherwise providing express consent to receive SMS communications

Where an SMS consent checkbox is provided, consent is optional and will not be assumed solely because you provide your phone number.

6. Opt-Out Method

You have the right to opt out of receiving SMS messages from King of Freight at any time.

To opt out, reply “STOP” to any SMS message you receive from King of Freight.

You may also contact us directly at 316-440-4723 and request removal from our SMS messaging list.

After opting out, you may receive one final message confirming that your request has been processed.

7. Help and Support

If you need assistance with SMS communications, reply “HELP” to any SMS message you receive from King of Freight.

You may also contact us directly:

Phone: 316-440-4723
Email: webdevelopment@kingoffreight.com
Website: https://www.kingsoffreight.com/

8. Additional Options

If you do not wish to receive SMS messages from King of Freight, you may choose not to provide SMS consent.

For example, if an online or paper form includes an SMS consent checkbox, you may leave that checkbox unselected.

Choosing not to receive SMS messages will not prevent you from contacting King of Freight through other available communication methods.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to any SMS message to opt out.
• Reply HELP for assistance.
• Consent to receive marketing SMS messages is not a condition of purchasing goods or services.
• SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.
• For additional information, visit our Privacy Policy at https://www.kingsoffreight.com/privacy-policy .

10. Information We Collect

In connection with SMS communications, King of Freight may collect:

• Your name
• Mobile phone number
• Email address
• Company or business affiliation
• Communication preferences
• Records of SMS communications
• Information you voluntarily provide through text messages, forms, telephone conversations, or other communications with us

We collect information only as reasonably necessary to communicate with you, provide requested services, maintain business relationships, and comply with applicable obligations.

11. How We Use Your Information

King of Freight may use information collected through SMS communications to:

• Respond to inquiries and requests
• Provide customer service
• Send follow-up communications
• Provide account or billing information
• Send reminders and business-related notices
• Communicate information relating to services you have requested
• Maintain records of communications and consent
• Improve our customer service and business processes
• Prevent fraud, misuse, or unauthorized activity
• Comply with legal, regulatory, or contractual obligations
• Send promotional or marketing communications where you have provided appropriate consent

We will not use your information for materially different purposes without providing appropriate notice or obtaining consent where required.

12. Sharing Your Information

King of Freight does not sell your personal information.

We may share information with service providers that assist us in operating our business and providing SMS communications, including telecommunications providers, messaging platforms, hosting providers, and other technology service providers.

We may also disclose information:

• When required by law, court order, subpoena, or governmental request
• To protect the rights, safety, property, or security of King of Freight or others
• To investigate fraud, misuse, or unlawful activity
• In connection with a merger, acquisition, financing, sale, restructuring, or transfer of some or all of King of Freight's business or assets

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their own marketing or promotional purposes.

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Maintain business records
• Provide requested services
• Document consent and opt-out requests
• Resolve disputes
• Enforce agreements
• Meet legal, regulatory, or contractual requirements

Retention periods may vary depending on the type of information and the reason it was collected.

You may request deletion of eligible personal information by contacting us at: webdevelopment@kingoffreight.com.

Certain information may be retained when required by law or for legitimate recordkeeping purposes.

14. Data Security

King of Freight uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic communication or data storage can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to information we maintain about you
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Withdraw consent to certain communications
• Object to or restrict certain uses of your information
• Request information regarding certain disclosures of your information

To submit a privacy request, contact us at: webdevelopment@kingoffreight.com.

We may need to verify your identity before completing certain requests.

16. Children's Privacy

King of Freight's SMS communications are not intended for children under the age of 18.

We do not knowingly collect personal information from minors through our SMS messaging program.

If we become aware that personal information has been collected from a minor in violation of applicable law, we will take reasonable steps to delete it.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

If material changes are made, we will update this page and revise the effective date where appropriate.

Continued participation in our SMS messaging program after an updated policy becomes effective will be subject to the revised Privacy Policy.

18. Governing Law and Venue

To the extent permitted by applicable law, this Privacy Policy shall be governed by the laws of the State of Kansas, without regard to conflict-of-law principles.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts located in Sedgwick County, Kansas, unless applicable law requires otherwise.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or King of Freight's SMS communications, please contact:

King of Freight LLC
Email: webdevelopment@kingoffreight.com
Phone: 316-440-4723
Website: https://www.kingsoffreight.com/